Opened 2 years ago

Closed 2 days ago

#103 closed Maintenance Repair (Complete)

L90 Electric Floor scraper - Batteries (Hours = 902.1)

Reported by: kari Owned by: Justin Hall
Priority: Critical Milestone:
Component: L90 Ride on scraper 5700 Version:
Keywords: Cc:
Blocked By: Blocking:
Client: Client reported: no
Deadline: Difficulty: 1
Due_Date: 10/01//2024 Est Hours: 1
Go live date: Location: Shop
Priority Order: 1

Description

Battery not lasting

Shannon or Brian at National Flooring Equipment will trouble shoot with the crew over the phone 800-580-4839.
Royal battery will test the charger and the batteries for free - bring by their location and go around back to have it checked - no appointment needed
Address: 12045 34th St N, St. Petersburg, FL 33716
Hours:
Thursday 8AM–5PM
Friday 8AM–5PM
Saturday Closed
Sunday Closed
Monday 8AM–5PM
Tuesday 8AM–5PM
Wednesday 8AM–5PM
Phone: (727) 800-9578
https://www.royalbattery.com/batteries/by-brand/fullriver

ASked Skinny to call Specialty Equipment to trouble shoot - machine only held charge for 1 hour.

Attachments (1)

5700 trouble 12.1.22.docx (111.2 KB) - added by kari 2 years ago.

Download all attachments as: .zip

Change History (27)

Changed 2 years ago by kari

Attachment: 5700 trouble 12.1.22.docx added

comment:1 Changed 21 months ago by kari

Priority Order: 1
Resolution: Complete
Status: newclosed

Spoke to Christian - Floor scraper is working - he thinks when the batteries are not holding is because the machine is not plugged in properly.

Closing ticket

comment:2 Changed 16 months ago by kari

Resolution: Complete
Status: closedreopened

Christian R taking unit to Royal Battery for testing - unit plugged in all weekend and only lasted 20 min at Johnson pope

comment:3 Changed 16 months ago by kari

12 batteries are bad - the charging unit is testing fine

12 batteries - US Batteries - 5,392.16
12 batteries - Full River - 6,068.07
1 year warranty
2 year manufacturers defect

Batteries tend to last 2 years give or take
We purchased machine March 2021

comment:5 Changed 16 months ago by kari

Spoke to National Flooring Equipment - 763-315-5300
red light flashing 6 times is an internal issue

charging unit 403202 - Delta-Q Charger Replacement, 1500W, 108-250VAC, Hi-Freq, 370-440AH
$963.99

comment:6 Changed 16 months ago by kari

Purchased charging unit from Aramsco - Lakeland 8/14/23
Sales rep Mike Ward 770-722-0077

1621-6931 National 403202 Delta Q $1135.52

taking to jobsite to install

comment:7 Changed 7 months ago by kari

Machine still has difficulty holding charge for more than 3 hours.

comment:8 Changed 3 months ago by nikos

Summary: Floor scraperElectric Floor scraper (Batteries)

comment:9 Changed 3 months ago by nikos

Owner: set to Roger
Status: reopenedassigned

Discuss with Roger. Needs Approval

comment:10 Changed 3 months ago by nikos

Due_Date: 10/01//2024

comment:12 Changed 5 weeks ago by nikos

Priority: CriticalFast Track

comment:13 Changed 4 weeks ago by nikos

Venice Starter and Battery Outlet, LLC
Charles
(941) 236-1120
545 E Venice Ave, Venice, FL 34285

NP gave Justin this info. and informed him that he should use the machine and then leave it to charge overnight.
It should then be brought to "Venice Starter and Battery Outlet, LLC" to check 2 batteries at a time to identify the failing batteries.
Notify office of findings.

comment:14 Changed 4 weeks ago by nikos

Owner: changed from Roger to Justin Hall

comment:15 Changed 4 weeks ago by nikos

National Flooring Equipment
Tom Nylen = (763) 447-6420

Battery Info:
DC180-8, Deep Cycle, 180AH @ 20Hr, 8-Volt, Group Size: GC8, Sealed AGM Battery

FullRiver? has these batteries for $422.99 each.

https://fullriverbattery.com/dealer-locator/

Prices:
Royal Battery = $382.99 each. (Unknown Delivery Time)
Stored Power Solutions = $376.13 each (Sold out and will need to pay additional $200 for the delivery)

comment:16 Changed 4 weeks ago by nikos

Batteries need to be tested before ordering new.

comment:17 Changed 4 weeks ago by nikos

Justin removed batteries and took them to Venice Starter & Battery Outlet (Charles)

4 Batteries are bad showing 2.8v and failed load test. *Should be 8v*
Batteries 1, 2, 3 + 12 need to be replaced.

New batteries need to be ordered.
NP found them on Amazon for $458.37 Each.
Total for 4 = $1,833.48.48

Needs Rogers Approval

comment:18 Changed 4 weeks ago by nikos

Asked Tom from NFE:
Why AGM Batteries? AGM Batteries will last longer and can take more abuse. They should also last longer. Approx. 5 years, as opposed to non AGM which will "break" in approximately 12-14 months.
Can you mix old and new batteries? Yes, but the new batteries will depreciate more rapidly because the old will rely on them more.

Roger informed to hold off.
Determine which upcoming jobs will need this machine.

Last edited 4 weeks ago by nikos (previous) (diff)

comment:19 Changed 4 weeks ago by nikos

Priority: Fast TrackCritical

comment:20 Changed 3 weeks ago by nikos

5 Batteries ordered from:
Battery Guys - Glendale, AZ
1(800)350-8101
Support@…

Total = $2,398.00
Full River DC180-8 Deep Cycle AGM Battery
Order #14174

Last edited 3 weeks ago by nikos (previous) (diff)

comment:21 Changed 8 days ago by nikos

Batteries Delivered to DHC office + need to be installed.

Last edited 8 days ago by nikos (previous) (diff)

comment:22 Changed 8 days ago by nikos

Summary: Electric Floor scraper (Batteries)L90 Electric Floor scraper - Batteries

comment:23 Changed 7 days ago by nikos

Summary: L90 Electric Floor scraper - BatteriesL90 Electric Floor scraper - Batteries (Hours = 902.1)

comment:24 Changed 7 days ago by nikos

902.1 Hours on L90 as of 11/27/24.

comment:25 Changed 2 days ago by nikos

Batteries received 11/26/24
Batteries replaced 12/2/24 and placed on charge
replaced 4 of the 5 batteries - 5th battery not installed yet

Luis picking up 12/3 to take to Aldi in Lithia to put into use

comment:26 Changed 2 days ago by nikos

Resolution: Complete
Status: assignedclosed
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